3527 Mt. Diablo Blvd #132 Lafayette, Ca. 94549 Phone/Fax (925) 370-7036 info@Landscapeaudiotechnologies.com Paying with Credit Card: We accept credit card payment for online orders. Please provide the “bill to” exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file. Your credit card will not be charged until we provide the goods or services you ordered. We accept the following payment types: Visa® MasterCard® Discover Diners Club The merchant name that will appear on your credit card statement is: Landscape Audio Technologies Sales Tax: No sales tax on any order Processing an Order: Your order of in-stock merchandise will be shipped out the next business day. Orders received on weekends and holidays will be processed on the next business day. If you order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. How to Change Your Order: We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order. Order Status: If you have questions about your order you may contact our customer service department. Returns and Exchanges: VERY IMPORTANT, PLEASE READ CAREFULLY PLEASE NOTE & INFORM THE SHIPPING CARRIER OF ANY DAMAGE TO THE MERCHANDISE. We strive to achieve 100% customer satisfaction by providing top quality products, If you have received damaged or defective merchandise, You must contact our customer service department immediately by phone or e-mail so that we can replace your merchandise ASAP. All damaged & defective merchandise must be returned in its original packaging with all its paperwork & owners manuals. For warranty & non warranty claims, Please follow the instructions on the warranty pages found under the warranty buttons on our home page. If within (30) days, you would like to return or exchange merchandise, there will be no restocking fee. After (30) days, A 15% fee will apply to all returns & exchanges. All merchandise returned for refund or exchange MUST BE in its original box with all its paperwork & owners manual-NO EXCEPTIONS. It will be the purchasers responsibility to cover shipping & handling charges to get the merchandise back to us. MERCHANDISE RETURNED FOR EXCHANGE, REFUND, WARRANTY OR OUT OF WARRANTY REPAIRS WILL NOT BE ACCEPTED WITHOUT AN RMA NUMBER-NO EXCEPTIONS. No COD returns will be accepted. Warranties do not cover: 1) Misuse 2) Fire 3) Vandalizm to the product 4) Any acts of God (I.E. Lighting) All merchandise is shipped UPS ground. If you require overnight shipping, Please contant us & We will be happy to help. Terms Of Our Service: Landscape Audio Technologies maintains this site, for your personal entertainment, information, and shopping convenience. By using this site you agree to these Terms of Service set forth below and the disclaimers and terms and conditions ("Terms of Service"). The Landscape Audio Technologies site is provided on an "AS IS," "as available" basis. We cannot guarantee this web site will be uninterrupted or error-free. You expressly agree that use of our web site is at your sole risk. Under no circumstances shall Landscape Audio Technologies or its associates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use our web site, including but not limited to reliance by a user on any information obtained from our site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to out records, programs or services. Prices and availability are subject to change without notice. Errors will be corrected where discovered, Landscape Audio Technologies reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your order is cancelled, We will issue a credit to your credit card account in the amount of the charge (less Shipping & Handling if applicable). Individual bank policies will dictate when this amount is credited to your account. The photos on the site are the property of their owners and may not be reproduced, copied, or manipulated in any manner without the express, written approval from Landscape Audio Technologies. We reserve the right to refuse service to anyone Tremayne Technologies is the parent company of the companies that operate web sites under the names: Landscape Audio Technologies, Singing Frogs & stereostone-ca. Landscape Audio Technologies site contains links to other sites. The links are meant to enable access to publicly available information. Landscape Audio Technologies makes no representations whatsoever about any other Web site which you may access through our site. When you leave our site please understand that we have no control over the content on that Web site. The Terms of Service represent the entire agreement between you and Landscape Audio Technologies. By using the Landscape Audio Technologies web site, You Agree To Be Bound By The Terms Of Service. If you are dissatisfied with our site or with these Terms of Service, it is recommended that you discontinue using our site. |